Thank you for choosing our software services. As a provider of non-tangible goods, we do not issue refunds after the product has been downloaded. Therefore, we strongly recommend that you carefully review the description, specifications, and all other information published on the product page before making a purchase.
We strive to ensure that our software is of the highest quality, but we understand that errors may occasionally occur. To that end, we have developed the following refund policy:
Refunds will only be provided if an error is found in our software that we are unable to fix within a reasonable timeframe.
The error must be reported to our customer support team within 30 days of the initial purchase.
To request a refund, please contact our customer support team at ai@akantik.com. We will require details of the error and any steps taken to resolve it.
We reserve the right to investigate and verify any error reported before processing a refund.
If the error is verified, we will process the refund within 10 business days of the approval.
We are not responsible for any damages or losses incurred by the customer as a result of using our software services.
We hope that our refund policy provides you with confidence in choosing our software services. If you have any questions or concerns, please do not hesitate to contact our customer support team.