Privacy Policy

Privacy Policy

What we collect, why we collect it, and how it's protected.

On This Page

Information We Collect Cookies & Tracking How We Use Your Information Plugin Marketplace Payments Third-Party Services Data Sharing & Disclosure Data Security Your Rights & Choices Children's Privacy Changes to This Policy Contact Us

1 Information We Collect

We collect information you provide directly to us through the forms on this site, and limited technical information collected automatically.

Information you provide

  • Contact form: name, email address, subject and message.
  • Get a Quote / Inquiry form: name, email address, project title and description.
  • Career applications: name, email address, and the resume file you upload.
  • AI chatbot: the messages you send our AI assistant, which we log to improve response quality and provide support.

Information collected automatically

  • Your IP address, used for spam prevention and security on form submissions.
  • Standard browser/device information and site usage data, collected via cookies and analytics (see below).

2 Cookies & Tracking

We use cookies and similar technologies for the following purposes:

  • Essential cookies: maintain your session and basic site functionality.
  • Analytics (Google Analytics): helps us understand how visitors use the site so we can improve it.
  • Marketing (Meta/Facebook Pixel): measures the performance of our marketing campaigns.

You can control or disable cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to browse the site or submit forms.

3 How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide project quotes or consultations.
  • Review and process career applications.
  • Operate and improve our AI chatbot's responses.
  • Protect the site and our forms against spam and abuse (including via Google reCAPTCHA).
  • Understand site usage and improve content and user experience.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects on you.

4 Plugin Marketplace Payments

If you purchase a plugin through our NopCommerce Plugin Marketplace, payment is processed by Razorpay. We do not store your card data on our servers it is encrypted and handled directly by Razorpay in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is used only to complete and verify your purchase.

This section applies only if you purchase a plugin. It does not apply to our core software development and consulting services, which are engaged through a proposal and contract, not this website's checkout.

5 Third-Party Services

We rely on the following third-party services to operate this site. Each processes data under its own privacy policy:

  • Google Analytics -- website usage analytics.
  • Meta (Facebook) Pixel -- marketing campaign measurement.
  • Google reCAPTCHA -- spam and bot protection on our forms.
  • Google Gemini API -- powers our AI chatbot's responses.
  • Razorpay -- payment processing for plugin marketplace purchases only.

We recommend reviewing each provider's own privacy policy to understand how they handle data.

6 Data Sharing & Disclosure

We do not sell your personal information. We only share it with the third-party service providers listed above, to the extent necessary for them to perform their function, or when required by law.

7 Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

8 Your Rights & Choices

You may contact us at any time to access, correct, or request deletion of the personal information we hold about you, or to withdraw consent for us to contact you. Reach out to ai@akantik.com and we will respond to your request.

9 Children's Privacy

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10 Changes to This Policy

We may update this privacy policy from time to time. Changes take effect immediately upon posting, and we will update the "Last Updated" date above so you can see when it was last revised.

11 Contact Us

If you have questions about this policy or want to exercise any of your rights over your data, contact us at:

ai@akantik.com
Akantik, 313, Swara ParkLane, Atabhai Road, Bhavnagar, Gujarat, India - 364002

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